Diagnosis: Workflow Pain Points (Litigation & Conveyancing)
Diagnosis: Workflow Pain Points (Litigation & Conveyancing)
Hey guys,
This note is about diagnosing inefficiencies and bottlenecks specifically within our core legal workflows – how we actually get the Litigation and Conveyancing work done day-to-day. Where are things getting stuck, taking too long, or causing errors?
Purpose:
- To map out the current (even if messy) steps in key workflows.
- To identify stages prone to delays, rework, or confusion.
- To pinpoint areas where lack of standardization causes problems.
How to Use This Note:
- Trace Workflows: Mentally walk through common Litigation and Conveyancing file journeys. Where do hiccups occur?
- Discuss Observations: Share specific examples of delays, repeated questions, common mistakes, or frustrating steps in the relevant Discord channel threads.
- Summarize Bottlenecks: We'll document the major pain points for each practice area here.
Identifying Workflow Bottlenecks
Let's examine the flow for common tasks:
| Workflow Area | Prompts / Examples to Consider |
|---|---|
| File Opening/Setup | Inconsistent information gathering? Delays getting files started? Difficulty finding info later? |
| Drafting & Review | Lack of standard templates? Inefficient review process? Multiple revisions needed? Time wasted searching for clauses? |
| Task Handoffs | Confusion about who does what next? Dropped balls between lawyer/support staff? Delays waiting for the next step? |
| Info Management | Difficulty finding documents/emails? Inconsistent file naming/structure? Wasted time searching? Duplicate data entry? |
| External Steps | Delays dealing with courts, land office, banks, other firms? Lack of proactive follow-up? |
| Closing/Archiving | Inconsistent closing procedures? Difficulty retrieving archived information? |
➡️ Let's discuss specific workflow issues for Litigation & Conveyancing in Discord: #[Link to Channel #10-2-workflow-pain-points] (Use threads for Lit vs. Conv?)
(Placeholder for Summarized Findings)
Key workflow pain points identified:
- Litigation: [Issue 1, Issue 2...]
- Conveyancing: [Issue 1, Issue 2...]
- General: [Cross-cutting issues]
Understanding these bottlenecks is essential for designing the streamlined Practice Playbooks later.