VLDC Database
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VLDC Database
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VL Decruz & Co
00 - Foundations (The Starting Point)
00 - Welcome (Homepage)
00.1 - Our Vision and Mission
00.2 - Our Team (Roles and Strengths)
00.3 - Our Partnership Commitments
00.4 - Our Conflict Resolution Strategy
00.5 - Our Success Metrics
10 - Diagnosis (Listing out the Issues)
Diagnosis: Understanding Our Current Issues
Diagnosis: Client Feedback & Experience Issues
Diagnosis: Workflow Pain Points (Litigation & Conveyancing)
Diagnosis: Operations & Admin Issues
Diagnosis: Finance & Billing Issues
Diagnosis: Tech & Systems Audit
Diagnosis: Team Communication & Collaboration Issues
20 - Ideal Client Journey (Crafting the Experience)
20.5 - Rate Sheets
20.5.1 - Litigation Rate Sheets
20.0 - Ideal Client Journey-Map (Index)
20.1 - Ideal Client-Profile
20.2 - Client-Lifecycle-Stages
20.3 - Client-Communication-Standards
20.4 - Setting-Client-Expectations
30 - Marketing & Client Development (Attracting & Retaining Clients)
30.0 - Marketing & Business Development - Overview (Index)
30.1 - Our Brand & Messaging
Identifying Ideal Client Acquisition Channels
Strategy: Website & Online Presence
Social Media Strategy & Guidelines
Networking & Referral Strategy
Client Retention & Loyalty Strategies
Marketing Materials Guide
Playbook: Marketing & Client Interactions
40 - Firm Operations Design (Building Our Engine)
Designing Our Firm's Engine Room: Operations Overview
System Design: Client Intake & Onboarding
System Design: Knowledge & File Management
System Design: Financial Workflows
System Design: Office Administration
Guide: Using Our Technology Effectively & Securely
Framework: People & Culture (Future Focus)
Operations Design - General Discussions
50 - Transformation Plan (Making Change Happen)
Our Transformation Roadmap: Planning the Change
50.P - Project-GDrive-Reorg
50.P - Project-New-Intake-Rollout
50.2 - Project-Brief-Template
60 - Practice Playbooks (Mastering Legal Work)
61 - Litigation Playbook
61.0 - Litigation-Overview (Index)
61.1 - Workflow-Pleadings
62 - Conveyancing Playbook
62.0 - Conveyancing-Overview (Index)
62.1 - Workflow-Subsale-SPA
60.0 - Legal Playbooks-Overview (Index)
70 - Resource Library (Tools and Guides)
70.0 - Library-Hub (Index)
70.1 - Templates-Index
70.2 - Checklists-Index
60.3 - Compliance-Quick-Guides
70.4 - Software-Tools-Index
70.5 - Links-Contacts
90 - Archives
90.1 - Past Write Ups by Yi Xie
A Guide to Crafting a Client Acquisition Process - Detailed Breakdown
A Strategic Approach to Client Acquisition and Retention
Archived: AI Collaboration Guide for Content Creation (Updated Apr 2025)
Discussion 1: Vision for the Firm
Discussion 2: Fostering Loyalty within the Firm
Part 1 - Sales Techniques and Strategies
Part 2 - Marketing Insights
Part 3 - Business Development
Part 4 - Legal Practice Management
Part 5 - Entrepreneurship and Innovation
Part 6 - Personal Development and Productivity
Chapter 1: The Story of Edward and Abigail
50.P - Project-New-Intake-Rollout
Under Construction